Terms and conditions 

  1. General and Definitions

These Terms and Conditions are entered between Let Love Be and the Client (herein after “you”, “your” or “Client” together with the service as detailed on your membership agreement letter, govern the sale and provision of our personal introductions matchmaking service and form the basis of the contract between Let Love Be and you. By agreeing to the terms and conditions provided, you confirm that you have read, understood and accept these Terms and Conditions. 

The terms and conditions apply to all clients and members of the Agency:-

  • 6 months

  • 12 months 

  • Promotional membership offers 

  • Members of the Agency 

  • Free memberships

The fee paid is inclusive of all services and is noted along with the duration of your matchmaking service. Let Love Be provides a service to you subject to these Terms and Conditions.

Please carefully read these Terms of Use to participate, as the Client, in the development of responsible behaviour and the provision of a quality Service. By becoming a Client, you agree to comply with these Terms of Use. If you do not accept these Terms of Use, you must not register for or use the Service. Registration for this service and use of the Service implies the acceptance in full of these Terms of Use by the Client.

Should the member choose to not follow the rules and guidelines of Let Love Be, the member hereby agrees that Let Love Be cannot be held responsible for that member’s failure to find a suitable date/partner. Without limiting the foregoing, Let Love Be does not guarantee that members will attend a date or that members will find a partner. Memberships are non-transferable between individuals. Memberships expire at the end of 1 calendar year, irrespective of whether the member has used their membership and/or related services, or not.

Submitting a photo and application does not guarantee membership acceptance, nor does it guarantee a match with a suitable partner.

In order to be considered for any type of membership you must have completed the registration questionnaire and also have provided photos

I may only contact you once I have identified a suitable match for you and completing the application process does not guarantee any potential member a date with a member of Let Love Be. By signing up or contacting Let Love Be, you automatically grant me permission to search for a potential match. 

“Service(s)” refers to all services, whether paid or free of charge, available to Clients, through Let Love Be. 

“Site(s)” refers to, individually as Let Love Be.co.uk as well as mobile site published by Let Love Be through which the Services are provided.

“Terms of Use” refers to this contract.

“Member(s)” refers to one (or all) user(s) of one or more Services that validly subscribe to Let Love Be membership or has access to the Personal Matchmaking service after registering with Let Love Be (including promotional or free registration)

“Matchmaker” refers to the owner of the company at Let Love Be, who is your Personal Matchmaker and will be conducting all services and communications that are sent and received to one or all users. 

  1. Service

Let Love Be is a Personal Matchmaking service whereby the company offers to find potential matches for Clients on a membership basis. Your Personal Matchmaker, Sarita Toor will offer you potential matches, only if she sees fit that they are actual potential matches. It is possible that you may not be matched within the whole period of your membership if a suitable match is not found. There are no obligations to remain in a contract for this whole duration of the membership, however there will be no refunds at any stage throughout or during your membership. 

The Services are as described on the Website/Social Media and subject to these Terms and Conditions.

  •  The Matchmaker may vary the Services, without notification to the Client, to take account of changes in legislation or industry practice or to enhance or protect the nature and quality of the Services.

 

  • The Services shall commence on the date specified on the Registration Form and continue until terminated by either party according to the terms of this Agreement.

Dates given for the commencement of the Services are estimates only and not guaranteed. Time for commencement shall not be of the essence of the Agreement and the Matchmaker shall not be held liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the Services.

 

  • The Services provided take the form of an introduction service between registered clients, allowing the Client to contact other registered clients. The Matchmaker does not guarantee the success of any introduction or the suitability of any contacts made by the Client through the use of the Services

Services features available to all Clients (including Clients with promotional or free accounts)

  • Register with Let Love Be

  • Upon acceptance of Terms of Use, a Profile is created by your Personal Matchmaker

  • View the profiles and photos of other Clients if Personal Matchmaker believes there is a potential match.

  • Reply to e-mails for Clients

  • Feedback from Clients

  • Once a match is put forward and both members agree to match then a 100% Match has been made. 

  • If one or both Client/s are unhappy with their match after meeting, Personal Matchmaker will continue finding a match as part of the Client’s 12month membership unless one or both client/s have given any reason to cancel membership or Matchmaker is not happy to continue if Client or both Clients have breached any Term of Use. 

  1. Eligibility 

  • You must be at least 18 years old and over. 

  • You must meet the requirements for registration, answering all questions in the Let Love Be questionnaire and any questions asked by Personal Matchmaker. 

  • You must be legally able to agree a contract, not under guardianship. 

  • You must agree to Terms of Use 

  • You must provide some form of photo identification i.e. passport, driving license. 

  1. Payment/Subscription

  • The price for the Services is as specified on the Website or by your Matchmaker which is confirmed via email and is inclusive of any other charges as outlined in the “Service” section. 

  • The terms for payment are as specified on the invoice/email sent to you. 

  • If the Client chooses to accept a subscription option that includes a recurrent payment feature the Client acknowledges responsibility for all recurring charges by entering in to this Agreement. In such cases, the Matchmaker may submit periodic charges without further authorisation from the Client until the Client provides written notice of termination of such authorisation which is then confirmed by the Matchmaker and the Client shall remain liable for any charges up to the time the Matchmaker could reasonably be expected to terminate the authorisation.

  • Any monies paid to the Matchmaker in terms of this Agreement are non-refundable. 

  • The Matchmaker may vary the price for Services at any time but is obliged to give the Client reasonable notice of any such variation.

  • The Matchmaker may delete the Website profile of any Client, or any part thereof, where the Client fails to makeover any sums due to the Matchmaker.

  • I will accept no liability if my services are delayed because you did not give the correct payment details if paying by debit or credit card or if for any other reasons your payment has not been received. If it is not possible to obtain full payment for the services from you, then I can refuse to provide you any further service and/or suspend any services to you. This does not affect any other rights I may have.

  • Where applicable, if any payment is not paid on time or any payment is rejected or refused, the amount owing will be treated as overdue and the Matchmaker will be entitled immediately to cease or suspend the provision of the relevant Services until payment has been received.

  • Where applicable, the Client must settle all invoiced payments for Services within 14 days from the invoice date. 

  • The purchase of a service or an option through a Member’s account is virtually instantaneous from the validation of the transaction by Bank Card.

  • Where applicable, the Matchmaker is also entitled to recover all reasonable expenses incurred in obtaining payment from the Client where any payment due to the Matchmaker is late.

  • All payments must be made without deduction and must be paid as requested by your Matchmaker either monthly or as a one off fee for the 12 month membership. 

 

  1. Client Obligations

 

  • The Client is responsible for the accuracy of all information supplied by them to the Matchmaker and the Matchmaker accepts no responsibility whatsoever for any inaccuracies. 

 

  • The Client shall not know of any medical, criminal, legal, ethical or physical reason why they are unable to form a conventional relationship unless such impediment has been declared to the Matchmaker in advance.


 

  • The Client shall be over eighteen years in age and confirms that the contents of all personal information supplied to the Matchmaker is true and accurate in all respects and that the Client has never been convicted of a serious criminal offence.

 

The Client agrees that they shall not use the Services to:

  • make or attempt to make any statement which is obscene, racist, inappropriate, offensive or otherwise illegal through any personal statements or in writing. 

  • make any reference or allusion to any sexually explicit acts, parts of the body with sexual overtones or to look for possible partners under the age of 18;

  • use profanities in any personal statements 

 

  • Refrain from posting any statement or content that violates the rights of others or is defamatory, abusive, obscene, offensive, violent or incites violence, political, racist or xenophobic and, in general, any statement or content contrary to the purpose of the Services, the laws and regulations in force from which the Member accesses the Services, the rights of other persons or public morals not to post on the Website or via email any personal information (e-mail address, postal address, telephone number, etc.) that would allow a Member to contact another Member without using the Services

Use the Services in accordance with the purpose described in the Terms of Use.

A breach of the Essential Obligations constitutes a serious breach by the Member of its obligations. Without prejudice to the provisions of the Article entitled “Termination”, in the event a Member fails to fulfil one or more of these Essential Obligations, the Matchmaker may terminate the contract and permanently delete the Member’s profile from the Let Love Be database and the Client will no longer be eligible to sign up again in the future once removed. 

  1. Let Love Be Obligations

 

  • The Matchmaker shall use all reasonable means to ensure that introductions to the Client fall within the category of persons specified by them on the Registration Form but will not accept responsibility if any such person introduced to the Client does not fall within such category nor will it accept any responsibility for any occurrence as a consequence of any meeting with or relationship formed with any such person as a result of such introduction.

  • The Matchmaker can ban, delete or prohibit any content that the Matchmaker judges harmful to any party;

  • Issue a warning to the offending party resulting in a ban to the offending party and remove their personal information from the Let Love Be files. 

  • Report the offending party to the relevant authorities or take legal action against the offending party.

  • The number of introductions/matches I am able to offer you depends on your own personal characteristics and upon your preferences listed in the Let Love Be Questionnaire and upon any further characteristics you may have discussed with your Matchmaker about the partner you seek. 

  • Where you have found a Partner the service will be suspended and can be reactivated again if you advise us that you are no longer in a relationship and where there is still matchmaking service time available within the term of your membership as detailed in your membership agreement. 

  • I cannot accept responsibility for the outcome of any recommendations, and I am not personally liable for any outcome of you meeting with your match and if a relationship is formed, any outcome of that. 

 

  1. Data Protection Act 1998

All parties to the Agreement are bound to comply with the provisions of The Data Protection Act 1998 and associated regulations.

The Client is responsible for the accuracy and reliability of any content supplied by them and must have authority to disclose such content to the Matchmaker in order that they may use it to fulfil the Services.

I accept the information provided to me through email and the questionnaire given to all Clients at the registration stage as given to me in good faith and I advise you to verify the information of others for yourself. I cannot accept any liability for the validity of the information provided.

  1. Account Suspension

If you have not responded to our communications or we are investigating some aspect of your membership, your service may need to be suspended.

If you delay or do not pay your monthly fee then your account will be suspended, if I have not had any communication from you within 1 month and no payment on account, then your account suspension will lead to full termination of your existing account and all membership will be cancelled. 

  1. Termination

 

I have the right to terminate your membership in the following circumstances where:

  • You breach confidentiality 

  • In my opinion, you act or have acted inappropriately or shown an unacceptable level of discourtesy, any disrespect and any form of harassment to any other member or non-member, including myself.

  • You fail to communicate or do not respond to me as your Matchmaker within 2 months. 

  • You provide any false information about yourself

  • I receive a serious complaint about you which is then my opinion, if justified, as to whether you should be removed from my files and terminate all service and membership. 

  • Your personal circumstances or details change whether this is by sexual orientation, the acquisition of a criminal record or other significant changes such as relocation which will significantly impact my ability to offer the service to you.

  1. Rights to Cancel

Your contract with us commences on the date that you register. The Consumer Contracts Regulations (Information, Cancellation and Additional Charges) 2013 apply and you have the legal right to cancel this contract for any reason within 14 days of the date that your contract commences, (the Cancellation Period). You have the right to cancel this contract within 14 days in which I ask you to inform me of your cancellation. 

The Cancellation Period will expire after 14 days from the date that your contact commenced.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement by email to letlovebe@email.com 

If you cancel during the cancellation period I charge you for any services provided up until the point when I receive your cancellation notice, or if you cancel during any time of your membership after 14 day period I will charge you for my service up until the end of the month (if you are on a monthly payment plan) One-off fees paid at the start of the registration are given with a discount and therefore no refund will be given at all. 

  1. Complaints

If you have any complaints, please email Sarita Toor at letlovebe@email.com to express your concerns formally. 

Sarita Toor will then consider your complaint and respond accordingly within 14 days once your complaint has been considered. 

Approval and Authority to Proceed

Please email response to the sent Terms of Use and state the following to letlovebe@email.com the following: “I, your name, approve and accept the Terms and Conditions of Let Love Be and all stated contents which I am obliged by and understand.”

Sarita Toor  -  Personal Matchmaker

Letlovebe@email.com

07516344388
www.letlovebe.co.uk

© 2018 Let Love Be